Santiago
24 to 48 business hours
Priority urban dispatch.
Logistics information
Shipping and returns
We make sure your order arrives safely and on time, with clear rules for reviews and returns.
Estimated shipping windows
Metropolitan Region
2 to 4 business days
Timing depends on district and availability.
Other regions
3 to 7 business days
Tracking number shared after dispatch.
Return policy
Rule 1
You can request a review within 5 calendar days after delivery.
Rule 2
Items must remain in the original delivered condition with tags attached.
Rule 3
If there is a material mismatch with the listing, we process a resolution or refund.
Rule 4
Returns are not available for aesthetic preference on correctly disclosed pre-loved items.